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You have the right to return any/all products you have purchased directly from our website within 30 days of receiving the item.

The product(s) must be unused – in its original packaging with labels and protective stickers intact - and still in the same new condition as when the watch was received.

Products purchased directly from our website must be returned to our warehouse for a return and full refund to be made; product(s) cannot be returned in a local retail store.

You may use the link here to submit your request and someone will get in touch with you to provide the return instructions.

Daniel Wellington does not take responsibility for any items lost during the return shipping.

Please note that the free strap is not covered by the ordinary return policy


Send us an request

+852 8009 06835

Monday to Sunday 24/7 Local time

More information about Return & Exchange

© 2019 Daniel Wellington AB