We offer free returns on all our products, except earrings which cannot be returned or exchanged unless faulty. With the exception of earrings, You have the right to return any/all products you have purchased directly from our website within 30 days of receiving the item.
In the event you would like to return your purchase, all items need to be returned if you ordered a gift set.
Please note that “Complimentary” items (or any free product received as part of a promotional offer) are not eligible to be exchanged and must be returned along with the other items in your order if you are returning your order for a refund. However, gift wrapping included in a purchase during a campaign does not have to be returned.
The campaign offer is based on the original purchase. In case of a return where you no longer fulfil the criteria for the campaign offer, the refunded or charged amount will be adjusted accordingly.
For Iconic Link Watch, kindly note that after the watch has been adjusted to fit your wrist, the warranty is still valid but you cannot return the watch.
Yes, this 20 mm NATO-style strap is compatible with any watch that has a 20 mm strap width. It is easily installed using spring bars.
What makes this limited edition strap special?
This strap is part of an exclusive collaboration with artist Steven Harrington, featuring a unique artistic design with graphic motifs not found in other collections.
How do you change a NATO strap?
NATO straps are changed by removing the spring bars from the watch, threading the strap underneath the case, and then replacing the spring bars. It is a simple process that does not require any special tools.
Is this strap durable enough for everyday use?
Yes, it is made from high-quality polyester that maintains its shape and colour over time, making it suitable for everyday use.
Can I use this strap on both men's and women's watches?
Yes, this strap has a unisex design that suits any style, regardless of gender.
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