Live shopping through video support chat

with Daniel Wellington
Live shopping through
video support chat

with Daniel Wellington

Shop live with the help of our specialists in the stores, via your mobile phone or computer. They will help you find the perfect product for you or the one you are buying for.

Start the video support chat on the button below or read more about how it works.

opening hours

The Video Chat is open weekdays 08.00-17.00.

How it works
STEP 1.

Connect with our specialist by clicking on 'Start Video Chat'. If all our specialists are unavailable you will be placed in our queue.

STEP 2.
Camera and Microphone

Your device built-in camera and microphone is not activated automatically. An arrow on the screen will guide you to the button that allows you to be seen and heard in the live meeting. You can also just chat.

STEP 3.
How to proceed to checkout

The specialist will be able to show your shopping cart in the meeting. When you click "Go To Checkout", the checkout opens in a new tab. The meeting is still going on in the background and you can continue talking to the specialist if you have more questions.

© 2021 Daniel Wellington AB