You have the right to return any/all products you have purchased directly from our website within 30 days of receiving the item.
The product(s) must be unused – in its original packaging with labels and protective stickers intact - and still in the same new condition as when the watch was received.
Products purchased directly from our website must be returned to our warehouse for a return and full refund to be made; product(s) cannot be returned in a local retail store.
Kindly note that you may be subject for the shipping expenses in returning this package to us.
Daniel Wellington does not take responsibility for any items lost during the return shipping.
For Asia and Pacific + 85 28 009 0635 assistance in English 24/7
For Americas +1 (888) 857 4707 assistance in English 24/7
For Europe +46 10 138 88 60, Monday to Friday, from 8:00 a.m. to 5:00 p.m. (UTC +1)
For Middle East and Africa +971 800 03 205 64 Sunday to Thursday 8:00am to 5:00 pm assistance in Arabic (GMT +4)
For China: +86 4001 502020
For India: 18002674707