You have the right to return any/all products you have purchased directly from our website within 30 days of receiving the item.
The product(s) must be unused – in its original packaging with labels and protective stickers intact - and still in the same new condition as when the watch was received.
Products purchased directly from our website must be returned to our warehouse for a return and full refund to be made; product(s) cannot be returned in a local retail store.
Kindly note that you may be subject for the shipping expenses in returning this package to us.
Daniel Wellington does not take responsibility for any items lost during the return shipping.
For Asia and Pacific: +86 (0)755 26809758,
Monday to Friday
, from 9:00-12:00 / 13:00-18:00 (UTC +8)
For Americas: +1 (201) 897 72 72, Monday to Friday, from 9:00 a.m. to 6:00 p.m. (UTC -5)
For Europe, Africa and Middle East: +46 10 138 88 60, Monday to Friday, from 8:00 a.m. to 5:00 p.m. (UTC +1)