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We offer free returns on all our products except for rings. You can return the products you have purchased within 30 days of receiving the item(s) for a full refund.

Kindly note that items purchased online cannot be returned to a local retail store.

Please note that “Complimentary” items (or any free product received as part of a promotional offer) are not eligible to be exchanged and must be returned along with the other items in your order if you are returning your order for a refund.

The campaign offer is based on the amount of the original purchase. In case of a return where you no longer fulfill the criteria for the campaign offer and the gift is being kept, the free gift will be charged.

Read more in our Returns policy

Black Friday Sale - Free accessory receieved with the watch cannot be exchanged. This includes straps, bracelets and rings. For any query - please chat with us or email us - Contact us

Our timepieces are made according to the high-quality standards of Daniel Wellington. Nonetheless, your watch is covered by our limited 2-year warranty against any defects in manufacturing; this includes the watch movement, indexes, dial, and hands. Read more about the warranty terms here.