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IS SHIPPING FREE?

To give you the best shopping experience, we do not charge any shipping fee for your orders. There is no minimum value order requirement on any purchase.


HOW CAN I TRACK MY ORDER?

Once your order is placed, you will receive an order confirmation email along with your order id.

You can check your order status here - Track Order

In case of prepaid orders, your order will be shipped within 24-48 hours after confirmation

To ensure your utmost safety, we highly recommend you pay online. Due to the recent outbreak of Coronavirus, we are taking increased safety precautions by temporarily eliminating cash handling. Therefore, Cash On Delivery services will be temporarily unavailable. We appreciate your understanding and cooperation during this time

In case of pending Cash on Delivery orders, you shall receive a call from our customer support team to verify the same OR you may call our toll free number 1800-267-4707 to confirm your order once placed. (COD Orders are verified from Monday to Friday from 9 am to 6 pm IST)

You will be notified of this via email and/or SMS from our delivery partner once the product is shipped and also


CAN I SEND THE ORDER AS A GIFT TO SOMEONE ELSE?

Yes of course! Add the receiver’s name and address in the “shipping address” field at the checkout.


CAN I UPDATE THE SHIPPING ADDRESS?

Yes as long as it is in the same shipping country. We cannot update the shipping country. In the event you want to update your address within the same country, please send us an email here with the complete new address and a valid phone number.


WHEN WILL I RECEIVE MY ORDER?

The estimated delivery time is usually 1 – 7 business days. However, with the current lockdown situations all over the country, kindly expect a delay due to delivery restriction.

Please make sure to enter your complete and correct address and phone number (city, street, building, house number) to ensure your order arrives as soon as possible.

For more information regarding shipping and delivery, check our FAQ information

© 2020 Daniel Wellington AB