SHIPPING AND DELIVERY INFORMATION
SHIPPING AND DELIVERY INFORMATION

IS SHIPPING FREE?

To give you the best shopping experience, we do not charge any shipping fee for your orders. There is no minimum value order requirement on any purchase.

WHEN WILL I RECEIVE MY ORDER?

• The estimated delivery time is approximately 7-10 working days, once the order gets shipped from the warehouse.

• This may vary depending on circumstances like location, local holidays, and any other external factors outside of Daniel Wellington’s and courier’s control.

• Please make sure to enter your complete and correct address and phone number (Building name, flat no, area / sector, City, Pin code, state, and nearest landmark) to ensure your order arrives as soon as possible.

• For any clarifications, please feel free to call on our customer care number and we will be happy to help.


HOW CAN I TRACK MY ORDER?

• On successfully placing the order, the order will be shipped within 2-4 working days. You will receive a notification from our shipping partner containing your package tracking information and expected date of delivery.

• This may vary depending on circumstances like local holidays, and any other external factors outside of Daniel Wellington’s and courier’s control.

• For any clarifications, please feel free to call on our customer care number and we will be happy to help.


CAN I SEND THE ORDER AS A GIFT TO SOMEONE ELSE?

Yes of course! Add the receiver’s name and address in the “shipping address” field at the checkout.


CAN I UPDATE THE SHIPPING ADDRESS?

Yes, as long as it is in the same shipping country, as we cannot update the shipping country. In the event you want to update your address within the same country, please send us an email here with the complete new address and a valid phone number.

Please note once the order gets shipped from the warehouse, we won't be able to make any changes into the shipping address.


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