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- Free delivery
- Free returns
- Tax and custom duties are covered by Daniel Wellington
- Special Returns & Exchanges Policy applies during Sales Period
• 2-3 working days
Daniel Wellington offers secure payment methods and you can choose to pay with Visa, Mastercard, Maestro, American Express, Discover, Diners Club International, 7-Eleven or Malaysia E-banking.
You can return the products you have purchased during Black Friday (Nov 15-29, 2022) within 10 days of receiving the item(s) for a full refund.
We offer free returns on all our products. You can return the products you have purchased within 30 days of receiving the item(s) for a full refund.
In the event you would like to return your purchase, all items need to be returned if you ordered a gift set.
Please note that “Complimentary” items (or any free product received as part of a promotional offer) are not eligible to be exchanged and must be returned along with the other items in your order if you are returning your order for a refund. However, gift wrapping included in a purchase during a campaign does not have to be returned.
The campaign offer is based on the original purchase. In case of a return where you no longer fulfil the criteria for the campaign offer, the refunded or charged amount will be adjusted accordingly.
Kindly note that after the watch has been adjusted to fit your wrist, the warranty is still valid but you cannot return the watch.
Kindly note that items purchased online cannot be returned to a local retail store.
Read more in our Returns policy