How does the Holiday offer work?
Receive 10% off when making your own gift set. At least two products must be purchased for this offer. For example, a watch + watch band; a watch + Classic Cuff; a watch + Classic Bracelet, etc. Discount will be applied at checkout.
If you buy two or more products separately, you can also enjoy 10% off. The discount will automatically be deducted from the total amount once you add any two products to your cart.
Will the products be gift wrapped?
Yes, all orders include gift wrapping.
Is shipping free?
We offer free shipping for all orders over 35 USD.
When will I receive my order?
You can easily find the estimated delivery date by entering your postal code at checkout.
What is your return policy?
Just for the holiday season, we are extending our return policy. If you place an order between November 1st to December 6th, 2018, you can return the products until January 6th, 2019. Please take note that the return policy reverts to 30 days for orders placed on December 7th, 2018 and onwards.
You can read more about our return policy here.
What size should I choose?
Please find our size guide here.
Can the campaign offer be combined with a promotion code?
Yes. The promotion code can be added at checkout.
How do I change my strap?
It only takes a minute to change our watch bands. For instructional videos, click here.
I have further questions. Who should I ask?
Go to Daniel Wellington’s Help Centre or reach out to us on our live chat. We are available 24/7 to answer your questions as quick as possible.