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RETURN POLICY


RETURN POLICY


You have the right to return any product you have purchased directly from our website within 30 days of receiving the item.

The product(s) must be unused – in its original packaging with labels and protective stickers intact - and still in the same new condition as when the item was received. Kindly note that you may be subject to shipping expenses in the event that you wish to return your order from a location that is outside of UPS coverage. Daniel Wellington does not take responsibility for any items lost during the return shipping.

Please note Returns are only applicable for items coming from the US and that additional policies may be applied during promotion period.

“Complimentary” items (or any free product received as part of a promotional offer) are not eligible to be exchanged and must be returned along with the other items in your order if you are returning your order for a refund.



RETURN YOUR ORDER WITH UPS:

1 - Register your return & create your free shipping label 2 - Repack your products 3 – Send the package back to us

You have the right to return any product you have purchased directly from our website within 30 days of receiving the item.
The product(s) must be unused – in its original packaging with labels and protective stickers intact - and still in the same new condition as when the item was received. Kindly note that you may be subject to shipping expenses in the event that you wish to return your order from a location that is outside of UPS coverage. Daniel Wellington does not take responsibility for any items lost during the return shipping.
“Complimentary” items (or any free product received as part of a promotional offer) are not eligible to be exchanged and must be returned along with the other items in your order if you are returning your order for a refund.

RETURN YOUR ORDER WITH UPS:

1 - Register your return & create your free shipping label 2 - Repack your products 3 – Send the package back to us

return your order in-store:

You can also return your order at any Daniel Wellington retail store. Just bring your item(s), along with a digital or physical copy of your receipt, to any of our stores listed here

(THE HEALTH OF OUR STAFF, CONSUMERS, AND COMMUNITY IS OUR TOP PRIORITY. DUE TO CONCERNS OVER COVID-19, OUR STORES WILL REMAIN CLOSED UNTIL FURTHER NOTICE)

return your order in-store:

You can also return your order at any Daniel Wellington retail store. Just bring your item(s), along with a digital or physical copy of your receipt, to any of our stores listed here

(THE HEALTH OF OUR STAFF, CONSUMERS, AND COMMUNITY IS OUR TOP PRIORITY. DUE TO CONCERNS OVER COVID-19, OUR STORES WILL REMAIN CLOSED UNTIL FURTHER NOTICE)

© 2020 Daniel Wellington INC