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Terms and conditions - Gift Cards

Please note that DW Gift Cards can currently only be redeemed in a DW e-Store.

1. General

These terms and conditions (the “Terms and Conditions”) are applicable in regard to Daniel Wellington gift cards purchased via our business partner Givex UK Corporation Limited (company no. 05054666) (“Givex”) in any of our official Daniel Wellington stores, owned and operated by Daniel Wellington (“DW Store”) or on https://cws.givex.com/cws4.0/dwusa/e-gifts/. “Daniel Wellington” means Daniel Wellington Inc. (TAX ID No. 46-4676897), whose registered office is at 345 Hudson Street, Floor 13, New York, NY 10014, United States. Daniel Wellington sells both physical gift cards and electronic gift cards (“DW Physical Gift Card” or “DW e-Gift Card”, jointly “DW Gift Cards”). By purchasing and/or using DW Gift Cards you accept these Terms and Conditions and Daniel Wellington’s general terms and conditions which can be found on https://www.danielwellington.com/us/terms/. Daniel Wellington reserves the right to revise these Terms and Conditions from time to time, in its sole discretion, without prior notice. You should therefore periodically visit this page to review the then current terms. Every time you order the DW Gift Cards, the Terms and Conditions in force at that time will apply to the contract between you and Daniel Wellington, notwithstanding any amendments made thereafter.

DW Gift Cards may only be used in DW Stores, in the country where the DW Gift Card(s) was bought or issued, and online at www.danielwellington.com/us (“DW e-Store”), as long as the product(s) purchased online with the DW Gift Card are delivered to an address within the country where the DW Gift Card(s) was bought or issued. The DW Gift Cards may be used to pay for the entire value of the purchased product(s) or part of the value of the purchased product(s). If a purchase is not covered by the value of the DW Gift Cards used, you can use an additional payment method, which is accepted in the relevant DW Store or on the DW e-Store, to complete the purchase. You can always check your balance in the DW e-Store at https://cws.givex.com/cws4.0/dwusa/check-balance/, in a DW Store or by contacting DW’s customer service (information regarding how to get in contact with customer service can be found below). Please also see the Payment section on https://danielwellington.zendesk.com/hc/en-us/categories/201478545-Payment-Security for further information.

2. Payment

When ordering DW Gift Cards on the DW e-Store, your order and payment will be processed and dispatched by Givex, however, Daniel Wellington will appear on your credit card statement.

Givex only accepts credit/debit cards as payment for DW Gift Cards ordered in the DW e-Store.

In the event that Daniel Wellington does not receive payment from your bank or card issuing company for your purchase of the DW Gift Cards, Daniel Wellington will cancel the value of the DW Gift Cards. Daniel Wellington further reserves its right to take action where the fraudulent use of a credit card is suspected.

3. Delivery

When you order a DW Physical Gift Card through the DW e-Store, we will aim to deliver the DW Physical Gift Card within seven (7) business days from the date of order. Daniel Wellington will not be liable for any failure or delay in delivery. If you purchase a DW e-Gift Card it will be sent to the chosen recipient’s email address after the transaction is complete. Please note that the DW Gift Cards cannot be addressed to several recipients, i.e. there is a limit of one (1) recipient per DW Gift Card.

You are obligated to provide a correct address for the delivery of the DW Physical Gift Card. If you order a DW e-Gift Card you are obligated to provide a correct email address for delivery. If the address provided by you cannot be confirmed by Daniel Wellington, Daniel Wellington reserves the right to withhold the delivery of the DW Gift Cards until such time as a proper delivery address is confirmed by Daniel Wellington or the order is cancelled.

4. Use of DW Gift Cards

The recipient of the DW Gift Cards must be present in order to make purchases with the DW Gift Cards in a DW Store. A maximum number of three (3) DW Gift Cards can be used per transaction, either in a DW Store or at the DW e-Store. DW Gift Cards cannot be used to purchase DW Gift Cards and cannot be redeemed or exchanged for cash and neither be resold, without Daniel Wellington’s prior written consent, except where required by law.

Daniel Wellington reserves the right to refuse to accept payment with a DW Gift Card which it deems to have been tampered with, duplicated, damaged or which otherwise is suspected to be affected from fraud.

.5. Validity and balance

The DW Gift Cards can be used until the value of the DW Gift Cards is exhausted, i.e. when the value is equal to zero. If the balance of the DW Gift Cards is zero for three (3) months, the DW Gift Cards becomes invalid and cannot be activated or used again.

Each purchase of the DW Gift Cards in the DW e-Store is limited to a minimum value of USD 30 and a maximum value of USD 400. The maximum number of DW Gift Cards purchased in the DW e-Store for each customer for each order is five (5). The maximum order value when purchasing DW Gift Cards in the DW e-Store is limited to a value of USD 900. As regards purchases of DW Gift Cards in DW Stores, the limits regarding minimum and maximum value added to the DW Gift Card may differ from those in the DW e-Store.

It is possible to increase the balance of DW Gift Cards by purchasing additional credit in any DW Store in the same country where the DW Gift Card in question was bought. Each increase in the balance of a DW Gift Card is limited to a minimum value of USD 1 and a maximum value of USD 180, however the maximum amount a DW Gift Card can hold is limited to USD 1,000.

6. Return

If you wish to return any product(s) that has been purchased and paid for in full with a DW Gift Card, and such return is possible according to Daniel Wellington´s return policy (https://www.danielwellington.com/us/return-policy/), Daniel Wellington will either issue a new DW Gift Card amounting to the value of the returned product(s) or refill an already purchased DW Gift Card with the corresponding amount.

If you wish to return any product(s) that has been purchased and paid for partly with a DW Gift Card, and such return is possible according to Daniel Wellington’s return policy (https://www.danielwellington.com/us/return-policy/), Daniel Wellington will, if the value of the returned product(s) does not exceed the amount purchased with a DW Gift Card either issue a new DW Gift Card amounting to such value or refill your already purchased DW Gift Card with the corresponding value. Any exceeding amount will be refunded via the relevant method of purchase (e.g. cash, debit card, credit card).

The purchase of a DW Gift Card is not refundable, except where expressly required by law.

7. Limitation of liability

Daniel Wellington cannot be held liable for the DW Gift Cards once activated. Lost, stolen or damaged DW Gift Cards will not be replaced. Daniel Wellington urges you to handle the DW Gift Cards with the same level of care as if they were cash.

8. Transfer of risk

The risk in any DW Physical Gift Card shall pass to you upon delivery. Daniel Wellington shall not be liable or responsible for DW Physical Gift Cards that are unable to be delivered due to your error (e.g., typing errors, misspelt or incorrect addresses). The DW Physical Gift Card remains the property of Daniel Wellington and may not be tampered or interfered with, without Daniel Wellington’s written consent. If a DW Physical Gift Card is found, please return it to the nearest DW Store.

The risk in any DW e-Gift Card shall pass to you upon the receipt of the electronic transmission to you. The DW e-Gift Card remains the property of Daniel Wellington, and may not be tampered or interfered with, without Daniel Wellington’s written consent. DW e-Gift Cards will be dispatched via email to the designated email provided to us. This will happen as soon as Daniel Wellington is in receipt of cleared payment for the DW e-Gift Cards. Daniel Wellington shall not be liable or responsible for DW e-Gift Cards that are unable to be delivered due to your error (e.g., typing errors, misspelt or incorrect email addresses), spam filters, firewalls or mailbox restrictions.

Daniel Wellington makes no warranties, express or implied, with respect of DW Gift Cards, including without limitation, any express or implied warranty of merchantability or fitness for a particular purpose.

9. Privacy Policy

Daniel Wellington, is acting as the party responsible for all personal data that you provide Daniel Wellington with when purchasing DW Gift Cards.

Any personal data collected from you in the course of issuing, registering or activating your DW Gift Cards, which may include your name, address, email address and phone number, will be used in accordance with our Privacy Policy. You will find a link to our Privacy Policy in full by clicking https://www.danielwellington.com/us/privacy-policy/.

10. Customer Service and company information

E-mail: customerservice.americas@danielwellington.com Telephone: +1 888 857 4707 (available Monday to Friday)

Daniel Wellington Inc. 345 Hudson Street, Floor 13 NY 10014, New York, United States

GIVEX UK CORPORATION LIMITED Business registration number: 05054666 Palladium House, 1-4 Argyll Street, London, W1F 7LD

© 2020 Daniel Wellington INC