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We offer free returns on all our products, except earrings which cannot be returned or exchanged unless faulty. With the exception of earrings, You have the right to return any/all products you have purchased directly from our website within 30 days of receiving the item. (In the event you would like to return your purchase, all items need to be returned if you ordered a gift set.)

Kindly note that items purchased online cannot be returned to a local retail store.

Read more in our Returns policy

Our timepieces are made according to the high-quality standards of Daniel Wellington. Nonetheless, your watch is covered by our limited 2-year warranty against any defects in manufacturing; this includes the watch movement, indexes, dial, and hands. Read more about the warranty terms here.